Delivery Information
How we get your order to you.
Promoducts S.R.L. operates fulfilment centres across Europe so your order takes the shortest possible route.
From Order to Dispatch
After we confirm your order by phone, it’s picked, packed, and collected by the courier within 24 hours.
How Long It Takes
The average delivery window is 2–3 business days. If you’re in a more remote area, add one extra day.
Countries We Ship To
Italy, Spain, Portugal, France, Croatia, Slovenia, Slovakia, Czech Republic, Poland, Lithuania, Estonia, Romania, Bulgaria, Greece.
What It Costs
Delivery is free on everything we sell. If a rare exception applies, it’ll be clearly noted before checkout.
Tracking
The moment your package ships, we text you a tracking code so you can follow it in real time.
Problems?
Contact our team right away — we’ll chase it up and keep you posted until it’s sorted.