This notice explains how Promoducts S.R.L. processes and protects the personal data of its users, in line with GDPR and digital advertising standards.

1. Data Controller

Promoducts
Via Professor Michele Lecce, 39, 71013 San Giovanni Rotondo FG, Italy
[email protected] | +39 389 789 860

2. Data We Collect

• Contact information: name, address, email, phone
• Purchase details: products, amounts, payment method
• Browser and device data: IP, browser, OS
• Marketing: campaign engagement data, pixel and cookie identifiers

We do not store any payment card or banking data. All transactions happen face-to-face with the courier.

3. Purpose of Processing

• Managing and fulfilling your orders
• Arranging shipment to your country
• Handling customer enquiries and support
• Complying with tax and legal requirements
• Analysing site performance and user behaviour
• Managing ad campaigns and remarketing

4. Legal Basis

• Contract performance
• Legal obligations
• Your consent (cookies, newsletters)
• Legitimate interest (security, analytics)

5. Keeping Your Data Safe

We use TLS encryption, firewalls, and role-based access to ensure your information stays private and secure.

6. Who We Share Data With

• Courier and fulfilment partners
• Web hosting and cloud service providers
• Advertising networks (anonymised or aggregated)
• Regulatory authorities when required by law

We do not sell, rent, or trade your personal data to anyone.

7. Data Transfers Outside the EU

Where data is processed outside the EEA, we rely on Standard Contractual Clauses or equivalent safeguards.

8. Retention

• Order history: stored for the legally required duration
• Marketing preferences: maintained until you unsubscribe
• Accounting data: retained as mandated by fiscal regulations

9. Your Rights

You have the right to view, amend, erase, or export your data at any time. If you believe your rights have been violated, you may file a complaint with your national supervisory authority.

10. Cookies

Full details in our Cookie Policy.

11. Updates

We reserve the right to modify this notice. Any changes take effect once published on this page.