Header
🚚 Free Shipping Across EuropeSelected Offers24–48h Delivery
Returns and Refunds – Promoducts

Returns & Refunds

Want to send something back? Follow these steps.

Get Started

Write to us within 14 days of delivery. Let us know your order number and which item you’d like to return.

Return the Product

We’ll give you a return address and packing tips. You pay for return postage unless we made an error or the item was faulty.

Your Money Back

Once the item reaches us and passes inspection, we’ll process a complete refund within 14 business days.

Conditions

  • Items need to be in new condition with original tags and packaging
  • Custom or personalised products are excluded from returns