Right of Withdrawal
You can change your mind — here’s how.
Under EU law, you have 14 days from the day you receive your order to cancel it for any reason — no explanation needed.
First: Let Us Know
Email [email protected] with your order number and the name of the product you want to send back.
Next: Ship It Back
Repack the item in its original packaging and send it our way. Return postage is on you unless we shipped the wrong item or it arrived damaged.
Finally: We Refund You
As soon as we get the item back and confirm it’s in good shape, we’ll issue a full refund — delivery cost included — within 14 working days.
Non-Returnable Items
- Anything that’s been used, worn, or damaged after delivery
- Custom-made or engraved products